FAQ Help Center

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Warranty Program

We offer a comprehensive range of building materials, including lighting fixtures, electrical switches, flooring, carpets, hardware accessories (such as faucets, locks, etc.), kitchen and bathroom fittings, paints, adhesives, and more. Whether you’re working on residential, commercial, or industrial projects, we provide the materials you need to complete your project to the highest standard.

Yes, we offer tailored sourcing services. If you have specific brand preferences, technical specifications, or require hard-to-find materials from particular regions, our team will assist you in sourcing and procuring the products, ensuring timely delivery that aligns with your project requirements.

All of our building materials are sourced from certified suppliers and comply with international quality standards. Each product batch undergoes stringent quality control measures to guarantee performance and durability. Additionally, we ensure that our products meet local building regulations and environmental standards in the regions where they will be used.

We collaborate with leading global logistics providers to ensure that your building materials are delivered safely and on time to your designated location. Depending on order size and destination, we offer a variety of transportation options, including sea freight, air freight, and ground transportation, allowing you to select the most efficient and cost-effective method.

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International Trade

We serve customers worldwide. Whether you are located in North America, the Middle East, Europe, or Asia, we can supply the building materials you need and ensure timely delivery to your location.

Choosing the right supplier is crucial for the success of any international transaction. We recommend focusing on a supplier’s reputation, product quality, delivery capacity, and customer service. Through our extensive network of trusted suppliers, you can ensure you are working with reliable partners experienced in international trade.

We accept a variety of payment methods for international trade, including Letters of Credit (L/C), Telegraphic Transfer (T/T), checks, and cash on delivery, depending on the order value, client credibility, and contractual terms. We recommend utilizing secure payment methods to safeguard both parties involved in the transaction.

Different countries have distinct building codes and product standards. We ensure that the materials you purchase comply with the relevant regulations and certifications required in your destination country. Our team will guide you through the compliance process to ensure all products meet local requirements and avoid potential issues.

Custom Needs & Procurement

When evaluating a supplier’s transportation capabilities, key factors to consider include their logistics network, delivery timelines, and transport costs. A reliable supplier will provide clear delivery schedules and take responsibility for any transportation challenges. Based on your project needs, we will recommend the most suitable logistics solutions and partners to ensure smooth and timely delivery.

For bulk procurement or custom building materials, we can negotiate production and delivery details directly with suppliers to meet your specifications. Whether it’s large-volume orders or tailored solutions, we guarantee on-time delivery and adherence to your quality standards.

Partnering with us allows you to leverage our global sourcing expertise to effectively reduce both risks and costs. We offer comprehensive services including market research, supplier selection, logistics management, and customization, ensuring you receive competitive pricing and high-quality products tailored to your needs.

In the rare event that you receive products with quality issues or damages incurred during transportation, please contact our customer service team immediately. We will resolve the matter promptly by arranging for product returns, exchanges, or compensation, ensuring a seamless and satisfactory procurement experience.

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